Honor The House Beauty takes pride in quality & luxurious standards. Presale products are available for purchase before they’re in stock and follow the same Shipping, Returns, and Refund Policy as all other orders.
The only difference is presales require additional processing and fulfillment time before shipping.
We appreciate your patience and support while your item is being prepared.
Processing & Fulfillment Time
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Presale items require additional production and processing time before shipping.
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Estimated processing time: 4–6 weeks (or as stated on the product page).
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If there are any manufacturing or supplier delays, customers will be notified promptly by email.
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Orders containing both presale and in-stock items will ship together once all items are available, unless you choose split shipping at checkout.
Shipping
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Once your presale item(s) is ready, it will ship according to our standard domestic or international shipping policy.
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You’ll receive a tracking number when your order ships.
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Delivery timelines after dispatch are not affected by presale status.
Returns, Exchanges & Refunds
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Presale purchases are covered by our regular Return & Exchange Policy.
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Returns are accepted under the same conditions as non-presale orders (e.g., within 7 days of delivery, unopened, unused, etc.)
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Refunds will be issued according to our Refund Policy, minus any applicable shipping fees.
Transparency & Communication
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We prioritize transparency and will communicate any significant updates to your presale order via email.
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If you have any questions or wish to check the status of your presale order, please contact us latvia chat with your order number.